Questions and answers

WillowsUnion Cryptocurrency Exchange Bonus Program arrow icon

The WillowsUnion digital currency exchange service offers, to all its registered Users, to participate in the exchanger's Bonus Program and receive rewards for simple actions.

The WillowsUnion service awards bonuses for leaving reviews on our partner sites and for feedback that helps improve the quality of our customer service.

So, let's look at the options for receiving bonuses.

How to get bonuses?

  1. It is possible to get a bonus for leaving a true review on the monitoring of BestChange exchange offices. After making an exchange on our service, go to the exchanger profile on BestChange and click the "Add review" button. To add a review, you must fill in the following fields:
  • Your name;
  • your email;
  • Feedback text;
  • Request number.

Further, our specialists, having tracked the exchange number specified by you, will transfer from 15 to 50 bonuses to your balance. Having received bonuses, you will be able to pay with them up to 20% of the amount when creating an application at the following rate: 1 WillowsUnion bonus = 1 ruble of the Russian Federation.

  1. Bonus can be obtained by leaving feedback with an assessment of the quality of service by highlighting important points in our special form.

Below, in the form for sending feedback, you can mark what you would like to see improvements in the functionality of the service, write wishes and comments on the operation of our online service.

After sending a review, 5 bonuses will be credited to your balance.

Bonuses can be written off immediately, or it is possible to save for a larger exchange. Write-off of bonuses on the service is implemented as transparently as possible.

Conditions

  1. The amount of accrued bonuses for reviews on BestChange monitoring depends on the volume of the exchange made. The minimum amount to receive is -15 bonuses (when making a transaction up to 1500 rubles inclusive). When making a transaction with a volume of more than 1,500 rubles, 1% of the exchange amount will be credited to the balance, but not more than 50 bonuses (rounded down to the nearest whole number).
  2. This program is a way to reward Users for their assistance in improving the quality of the WillowsUnion service, and is not a way to earn money by cheating reviews by any automatic means. The Service does not oblige Users to perform the above actions, and reserves the right to cancel or change the terms of the WillowsUnion online exchanger as many times as necessary.
  3. Automatic cheating of reviews, any manipulations with the bonus program of the WillowsUnion online exchanger, misleading the administration of the service, aimed at obtaining bonuses dishonestly, will lead to the cancellation of all accrued bonuses and possible blocking of the account.

Successful exchanges.

What is a coupon and where can I get it? arrow icon

The WillowsUnion online cryptocurrency conversion service provides an opportunity for its registered Users to receive a discount using "coupons".
A coupon is a unique set of numbers and symbols, the so-called "code". You can get it by making exchanges, participating in promotions of the service and / or in mailing lists to e-mail boxes on the eve of the holidays.
You can find all the detailed information about the validity of the coupon and the percentage of its discount in the received letter.

Important! A new coupon is not provided when making an exchange using an existing coupon.

How long does it take to process an application? arrow icon

The average processing time for applications on the WillowsUnion Online Cryptocurrency Exchange Service takes from 2 to 15 minutes. The time of receipt of funds according to your details depends on many circumstances that the service cannot influence. For example, in the Bitcoin network, the transaction confirmation process can take from 5 minutes to 2 days. For more detailed information about the situation and network loads, you need to contact the service specialists in the online support chat.

Why is verification needed and how to pass it? arrow icon

The primary task of the WillowsUnion Cryptocurrency Exchange Online Service is to protect the personal data of its Users and the security of transactions on the platform. In accordance with this, the service may request additional information about your identity from you in order to prevent the possible use of your data by intruders for personal gain.

The identification procedure is as simple as possible and does not require the disclosure of such data as security codes (CVC2 / CVV2) and the expiration date of bank cards. You can get more detailed information from a support specialist in the online chat on the service.

How to clear cookies and browser cache? arrow icon

The browser cache is a folder that stores copies of certain data (such as images) to speed up page reloads.

Cookies are small files that store data from the websites you visit.

To clear the data, in most browsers, just press the key combination CTRL + Shift + Delete, and then, in the dialog box that appears, select the period for which you want to delete the data, and click the "Clear" button.

Why is it taking so long to process an application? arrow icon

Cryptocurrency transactions include such a thing as "network confirmation". Confirmation in the Bitcoin network is the process of including a transaction into a network block. In simple words, after transferring funds from one wallet to another, information about this transfer is sent to the network to obtain a validity status.

The time for confirming an operation on the network can take from 5 minutes to 2 days, and depends on many factors such as network load and the type of blockchain.

How to get a discount? arrow icon

To receive a discount on an exchange, you first need to register on the WillowsUnion Online Service. This procedure takes no more than 3 minutes. After registration, a special loyalty program of our service will become available to you.

The loyalty program allows you to increase the percentage of the discount, climbing the "steps" of gradation, in accordance with the volume of transactions. That is, with each perfect transaction, the next one becomes more and more profitable.

How can you earn? arrow icon

After registering on the WillowsUnion online service, you will get access to your Personal Account, where you will find the "Partners" section. This section contains your referral link, which you can post on various thematic forums, groups, communities, send to friends and acquaintances. Everyone who makes an exchange by going to the Online Service using your link will automatically bring you income.

You can read more about the two-level Affiliate Program in the corresponding section.

What guarantees do you give? arrow icon

Dear Users of the WillowsUnion online cryptocurrency exchange service!
We inform you that we have established ourselves as a fast and proven service for the exchange of electronic currencies.
You can be convinced of the high quality of our services by visiting such independent resources as monitoring BestChange exchange services. There you will find many rave reviews about the quality of our work.

Paid for the application and did not click the button I paid arrow icon

Sometimes situations arise when you created an application, paid for it using the specified details, but did not have time, or forgot to click the "I paid" button for the specified time. In such cases, you need to contact the WillowsUnion service support to complete the processing of the application. When applying, you will need to indicate the number of your application.

What is AML? arrow icon

AML are internal rules that regulate the principles of combating money laundering, illegally obtained money, financing of terrorism and other illegal activities. This operation includes identification of the User, his transactions and connection with payment systems. In the global community, this procedure is required by organizations such as the International Monetary Fund.

Is registration required? arrow icon

Registration is not required to conduct a digital or electronic currency exchange operation on the WillowsUnion Online Service.

However, registered Users have a number of benefits.

Firstly, the service offers a profitable Loyalty Program, according to which each exchange made brings you closer to the next level of benefits.

Secondly, Users can invite their friends to the service and receive additional passive income from each operation of the invited referral.

Thirdly, it simplifies and speeds up the creation of orders and transactions.

The application contains errors. What to do? arrow icon

It happens that after creating an application, you realize that you have indicated incorrect details. In this case, you need to provide the correct data to the support service as soon as possible in order to prevent payment to incorrect details. On the WillowsUnion service, applications are processed, on average, no more than 10 minutes.

If your application has already been processed and the funds have been sent, it is not possible to return your funds.

If the processing of your application is suspended, please contact the support service to resolve the situation and correct personal data.

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